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Burst pipe? Sewage backup? Gas leak? We answer the phone 24 hours a day, 7 days a week — and we dispatch immediately.
Don't Wait
If any of these are happening right now, stop reading and call us immediately.
A burst pipe can release hundreds of gallons per hour. Shut off your main water valve immediately and call us — we'll be there fast.
Raw sewage backing up into your home is a health hazard. Don't wait — this requires immediate professional attention.
If you smell gas, leave the building immediately, don't use any switches, and call us and your gas company from outside.
Active flooding from a plumbing failure needs to be stopped at the source. We locate and shut down the problem fast.
A failed water heater — especially in winter — is an urgent situation. We carry common parts and can often repair same-day.
A toilet that won't stop running or overflowing can cause serious water damage. We clear blockages and fix the cause.
What Happens Next
Dial (678) 799-5636. A real person answers 24/7 — no voicemail, no answering service.
Tell us what's happening. We'll give you immediate guidance on what to do while we're on the way.
A licensed technician is dispatched to your location right away, fully stocked and ready to work.
We stop the damage, make the repair, and leave your home safe — with a full explanation of what happened.
While You Wait
Shut off the water
Find your main water shutoff valve (usually near the water meter or where the main line enters the house) and turn it off.
Turn off the water heater
If you've shut off the main water supply, turn off your water heater to prevent damage to the tank.
Don't use electrical switches near water
If there's flooding near electrical outlets or panels, don't touch any switches — call us and your electrician.
Document the damage
Take photos and video for your insurance claim before any cleanup begins.
Call Big Daddy Plumbing
We'll walk you through next steps on the phone and dispatch a technician immediately.
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Every minute counts in a plumbing emergency. Our licensed technicians are standing by right now.
(678) 799-5636Licensed & Insured · License #JP507753 · Metro Atlanta